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Terms & conditions

These terms explain how you may use the unifiedAI website, account-based workspace and related features. They set out what you can expect from the service and what we ask of you.

Please read them before creating an account or activating a feature. If you use unifiedAI for an organisation, these terms also apply to your use on its behalf. Your mandatory legal rights are not reduced by anything on this page.

About these terms

These Terms of Use (“Terms”) apply when you access or use unifiedAI’s public website, web workspace, AI-assisted features, calendars, tasks, demonstrations and other features that link to these Terms (together, the “Service”). The Service is provided under the unifiedAI name. You can contact its operator through the contact page.

If you create an account, select an acceptance option, or activate a feature after being shown these Terms, you agree to the terms that apply to that use. Browsing a public information page by itself does not create a paid subscription or require you to create an account. We will present any additional terms that apply to a particular feature before you use it where appropriate.

Feature-specific terms, a checkout summary or a separate written agreement may add to these Terms. If they conflict, the more specific terms apply only to the feature or transaction they describe. A separately signed agreement takes precedence on the matters it expressly covers.

“We”, “us” and “our” refer to the operator of the unifiedAI Service. “You” means the individual using the Service and, where relevant, the organisation for which that individual is authorised to act. “Consumer” means an individual acting mainly outside their trade, business, craft or profession. Whether you are a consumer depends on the particular use and applicable law.

Eligibility and organisational use

You may use the Service only if you are legally able to enter into the relevant agreement. If you are below the age at which you can do so where you live, you may use an account feature only with the involvement and permission of a parent, guardian or other responsible adult where the law requires it. Some features have separate age, country, account or billing requirements imposed by their provider. Those restrictions apply to that feature even if you may use the rest of the Service; an adult’s permission does not override a provider’s restriction. Check the feature notice and provider terms before using it.

If you use the Service for a school, employer, business or other organisation, you confirm that you are authorised to do so and to accept these Terms for that use. You must follow your organisation’s rules on privacy, confidential information, records, AI tools and acceptable use. These Terms do not give you authority to disclose information that belongs to another person or your organisation.

An organisation may separately set up or manage access to accounts it provides. Any organisation-specific terms presented to you apply alongside these Terms for the relevant account or feature.

Accounts and security

Some features require an account. You agree to give accurate information when you register and to keep it reasonably up to date. You are responsible for protecting your password, passkey-enabled devices, recovery methods and sign-in links. Do not share credentials or leave a signed-in device accessible to people who should not use your account.

Tell us promptly through the contact page if you suspect that someone has accessed your account without permission. We may ask for information reasonably needed to confirm the issue, protect an account or meet a legal obligation. Where appropriate, we may sign out sessions, reset credentials or temporarily restrict access while we investigate.

Do not create an account using someone else’s identity or email address without authority, use another person’s account without permission, or evade a restriction placed on your account. If an account is used by more than one authorised person, the account holder is responsible for ensuring that each person follows these Terms and any applicable organisation rules.

The service and feature availability

unifiedAI brings together software features that may include a public website, web workspace, AI-assisted chat and workflows, study and productivity tools, calendars, reminders, file handling, account security and companion app or device features. The features available to you depend on the current release, your device, region, settings, permissions and any plan or offer presented to you.

Descriptions, illustrations and demonstrations explain intended or example functionality. They do not mean that every feature is available to every user, on every device, or at all times. A preview or demonstration may differ from the live Service. If a feature is not available in your account, do not rely on a demonstration as evidence that it has performed an action or stored information.

We grant you a limited, personal and non-exclusive permission to use the features made available to your account for their intended purpose, subject to these Terms and any feature-specific conditions. This permission may be restricted or ended only as described in these Terms, including the suspension and ending-use provisions below. It does not transfer ownership of the Service or give you a right to access source code or internal systems.

Understand the feature you choose

Browser study tools can save work on your device, while signed-in workspace features can store information with your account. A browser demonstration is a simulation, not a real vehicle, device or safety system. Check the feature’s description, storage controls and permission prompts before relying on it. Usage limits and provider availability may affect AI features; access does not promise unlimited processing.

AI features and automated output

AI features can produce answers, summaries, plans, classifications, recommendations, study materials, generated text and other output (“Output”) using your request and information made available to the feature. Depending on the feature and settings, a request may be processed by Google Gemini or OpenAI, may use a search tool, and may be retried with a different provider if a provider fails and fallback is configured. The Privacy Policy explains what request information is sent and links to current provider data terms. A provider’s age, location, billing and acceptable-use rules also apply.

Output may be incomplete, inaccurate, outdated, biased, misleading or unsuitable for your circumstances. A confident tone does not establish that a statement is correct, complete, original or supported by a reliable source. AI can misunderstand a request, omit context or generate details and citations that are not genuine.

Review and independently verify Output before relying on it, acting on it, publishing it or sharing it. Check any quotations, citations, calculations, dates and facts that matter to you. Follow links to the underlying source and confirm that it supports the relevant statement. You are responsible for deciding whether Output is appropriate for your purpose.

Unless a feature expressly says otherwise, the Service is a general-purpose productivity and information tool. It does not provide professional legal, medical, mental-health, financial, tax, insurance, employment, safeguarding or other regulated advice, diagnosis, treatment, representation or fiduciary services. It does not replace a qualified professional, an institution’s approved policy or an emergency service. Do not delay seeking suitable professional or emergency help because of Output.

For education-related use, a responsible educator or learner should review generated lesson materials, worksheets, assessments, answer keys, feedback and study guidance. Check factual accuracy, age suitability, curriculum alignment, accessibility, academic-integrity requirements and safeguarding suitability. Do not use generated material as the sole basis for a high-impact decision about a learner. Provider restrictions may make an AI feature unsuitable or unavailable for some ages or educational settings.

Unless the feature clearly confirms an action, do not assume that Output has changed a calendar, reminder, file or other real-world record. Check the relevant workspace or external service to confirm that the action occurred.

Your content and intellectual property

Your content

You keep the rights you already hold in text, prompts, files, calendar entries, reminders and other material that you submit to or create with the Service (“your content”). You are responsible for your content and confirm that you have the rights, permissions and legal basis needed to provide it and to request the processing you choose.

You give us permission to host, store, reproduce, transmit and process your content only as reasonably necessary to provide, secure, maintain and support the features you choose, and as explained in the Privacy Policy. Where a feature requires an external AI, search, hosting or storage provider, this includes sending the relevant content to that provider. This permission lasts for as long as that processing is needed for those purposes, subject to information retained for security, legal compliance or dispute handling as described in that Policy. It does not transfer ownership of your content to us.

Do not submit confidential, personal, health, education, financial or other sensitive information unless you are authorised to share it and the feature is appropriate for that information. If you submit information about another person, you are responsible for giving any required notice and having any permission or other legal basis required by law.

Output and the unifiedAI Service

Output may be similar to material generated for other users and may contain material protected by another person’s rights. We do not promise that Output is unique or that it qualifies for intellectual-property protection. You are responsible for checking that your use of it does not infringe another person’s rights, breach confidentiality or violate a rule that applies to you.

The Service—including its software, design, text, branding, logos, visual assets and underlying technology—is owned by us or our licensors and protected by law. Except for the limited permission above, no rights in the Service are transferred to you. Do not remove ownership notices or use unifiedAI branding in a way that suggests endorsement or affiliation without permission.

If you send suggestions or feedback, we may use them to improve the Service without owing you payment or an obligation to adopt them. This does not give us ownership of your content or confidential information.

Privacy and information handling

The Privacy Policy explains what information the website and related features collect, store, use and share, the reasons and lawful bases for that use, retention, international processing, your rights and how to contact us. Read it before submitting information or enabling optional context such as calendar events, open tasks, a saved response profile or approximate location.

We use service providers to operate features such as hosting, storage, account security and AI processing. Information may be processed by those providers as needed for the feature you choose and as described in the Privacy Policy. Information submitted to an online feature may be processed away from your device. Do not assume that it is visible only to you or stored only on your device.

We use safeguards intended to protect accounts and information, but no online service can guarantee absolute security or uninterrupted access. Keep a separate copy of important information where appropriate and use strong account security. These practical steps do not remove any legal responsibility we have. A private calendar feed is a bearer link: anyone who obtains it may be able to view the events it exposes. Protect it and revoke or rotate it if it is exposed.

Private storage and sharing

The encrypted vault encrypts content in your browser using your passphrase. Keep that passphrase safe: we cannot recover it or decrypt the vault for you. QuickShare is different: its temporary content is encrypted on the server and can be retrieved by someone with the access code during its ten-minute lifetime. Share a code only with intended recipients. Expiry cannot erase a copy that a recipient has already saved.

Local study data, downloaded exports and copies shared with other people are separate from your account. Deleting your account does not automatically clear browser storage on your devices or remove those copies. Use the relevant local reset or browser controls and retain an independent copy of work you need.

You can make account or privacy requests through available workspace controls or the contact page. Deleting an account or item may not immediately remove copies held in backups or records that must be retained for security or legal reasons. Retained information remains subject to the Privacy Policy and is kept only for the relevant purpose.

Third-party services and integrations

Some features rely on services that unifiedAI does not operate, including Google Gemini, OpenAI, search providers, calendar platforms, device operating systems, email services, networks and app stores. Those services may have their own terms, privacy notices, eligibility requirements and availability limits. You are responsible for reviewing and following terms that apply to your use of a third-party service. Provider availability, processing and retention are controlled by that provider and may change independently of unifiedAI.

Before connecting an account, review the permissions requested and decide whether you want to grant them. You can revoke access using the controls provided by the relevant service or feature. A connection may stop working if a third party changes or withdraws an API, permission, product or policy. We may disable an integration when it is unavailable, insecure or no longer practical to support.

Calendar subscriptions are read-only feeds; subscribing does not provide two-way editing. Updates depend on the calendar provider’s refresh schedule. Revoking a private feed prevents future authorised retrieval but cannot remove copies already downloaded or cached by another service. Confirm important dates and changes in your primary calendar. Removing an item from unifiedAI may not remove a copy already received by a calendar provider. We are not responsible for a third-party service’s independent operation, except to the extent applicable law makes us responsible.

Acceptable use

Use the Service lawfully, respectfully and in a way that does not compromise its security or another person’s rights. You must not, and must not help another person to:

  • break the law, misuse personal information, violate intellectual-property or privacy rights, or breach a duty of confidentiality;
  • harass, threaten, defraud, impersonate, exploit, discriminate against or harm another person;
  • upload malware, seek unauthorised access, probe or bypass security controls, interfere with the Service or disrupt another user’s access;
  • scrape, reverse engineer, decompile or automate access to the Service, except to the extent that applicable law does not allow that restriction;
  • evade rate limits, access controls, account restrictions or usage limits;
  • submit content that you do not have permission to use or that is unlawful, harmful or designed to deceive;
  • use the Service as the sole control for an emergency or safety-critical system or as the sole basis for a high-impact decision; or
  • present unverified Output as professional advice, an authoritative source, verified human work or proof that a real-world action was completed.

If you discover a suspected security problem, report it privately through the contact page with enough information to reproduce it safely. Do not access another person’s information, disrupt the Service or publish private access details. Reporting an issue does not grant permission for further testing.

We may review information reasonably needed to investigate suspected misuse, security incidents or legal compliance, subject to applicable law and the Privacy Policy. We do not promise to monitor all content or detect every harmful or unlawful use. You are responsible for keeping your account credentials and private sharing links secure and for checking that information you submit is appropriate for the feature and provider you select.

Plans, payments and cancellation

Browsing the website or creating an account does not by itself authorise a charge. If a paid feature or plan is offered to you, its price, billing period, included features, renewal terms and cancellation method will be shown before you commit. The checkout information and any feature-specific purchase terms form part of your agreement for that purchase. You authorise the payment method you select to be charged only for the amount and at the times shown at checkout.

If a plan renews automatically, the renewal interval and price will be stated before purchase. You can cancel future renewal through the controls provided for the plan. Unless the checkout terms or applicable law provide otherwise, cancelling stops future renewal but does not itself refund a period already paid for. Any legally required cancellation right, refund or other remedy remains available.

For consumers, statutory rights about digital content, services, distance contracts and cancellation continue to apply. Depending on the contract and circumstances, the law may give you a right to cancel, a refund, repair, replacement, repeat performance or a price reduction. Nothing in these Terms takes away a right that cannot lawfully be excluded. You can read the Consumer Rights Act 2015 and, where relevant, the Consumer Contracts Regulations 2013.

Availability, changes and support

We work to keep the Service useful and available, but we cannot promise that every feature will be uninterrupted, error-free or available at every moment. Access can be affected by maintenance, capacity, security incidents, internet connectivity, device compatibility, third-party outages or events outside our reasonable control.

We may update or improve features, including to address security, legal, technical or operational needs. If a change materially reduces a feature you rely on, we will use reasonable efforts to give notice in advance where practical. We may act sooner where needed for security, safety, legal compliance or service stability. If a change affects a paid feature, your rights under the purchase terms and applicable law continue to apply.

We may discontinue a feature or the Service where reasonably necessary. Where practical, we will give affected users notice and explain any available way to retrieve their information. No term in this section removes a remedy the law gives you if a paid or promised service is not provided as agreed.

For support, accessibility questions or feedback, use the contact page. We do not promise a response time unless a separate support agreement says otherwise. Do not include passwords, authentication codes, private calendar links or unnecessary sensitive information in a support request.

Suspension and ending use

Ending your use

You may stop using the Service at any time. You can delete your account using available account controls or contact us for help. Before deleting an account, use any available export feature to save information you want to keep. Deletion and retention are handled as described in the Privacy Policy.

Protective action

We may suspend or restrict access where we reasonably believe it is necessary to address a material breach of these Terms, a security or legal risk, infringement of another person’s rights, a payment that is properly due, or a requirement from a third-party provider. Where reasonable and lawful, we will explain the reason and give you an opportunity to resolve the issue. We may act without advance notice if delay would create a serious risk or prevent us from meeting a legal obligation.

What happens when use ends

Ending an account does not affect rights or obligations that arose before it ended. If we permanently discontinue the Service or close an account for a reason other than your breach, we will use reasonable efforts to give notice and, where practical, an opportunity to export your information. Some information may remain in backups or records for the limited purposes described in the Privacy Policy.

Consumer rights, warranties and liability

Your legal rights

If you are a consumer, the law may require the Service or digital content to meet particular standards, including that it is provided with reasonable care and skill and, where applicable, matches its description. You may have statutory remedies if it does not. The details depend on what was supplied and the law that applies to you. These Terms do not exclude or limit any consumer right or remedy that cannot lawfully be excluded or limited.

Nothing in these Terms excludes or limits liability where the law does not allow that exclusion or limitation. This includes, where applicable, liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, liability for breach of a consumer’s statutory service rights, compensation liability under data-protection law where it cannot lawfully be excluded, and any other liability or right that cannot lawfully be restricted or waived. Consumer terms must also be fair and transparent under applicable law.

Limits that may apply

To the extent the law permits, we are not responsible for loss that was not reasonably foreseeable when the relevant agreement was made, loss caused by your breach of these Terms, or loss caused by a service operated independently by a third party. This does not exclude responsibility for a loss where applicable law says we remain responsible, or for a third party’s conduct where the law attributes that conduct to us.

If you use the Service mainly for a business or professional purpose, you are responsible for deciding whether it is suitable for that purpose, maintaining appropriate independent backups and security controls, and checking Output before relying on it. Where permitted by law, neither party is liable to the other for indirect or consequential loss arising from business use. This does not limit liability that cannot be excluded, any consumer rights that apply to you, or a remedy for direct loss where the law preserves it.

For more information about statutory protections, see the Consumer Rights Act 2015 and, where applicable, section 2 of the Unfair Contract Terms Act 1977.

Complaints and applicable law

If something has gone wrong, contact us through the contact page and describe the issue. We will consider the information you provide and try to resolve the matter fairly. Contacting us first is not a condition of exercising a legal right, making a complaint to a regulator or starting legal proceedings, and it does not change any legal time limit.

These Terms operate subject to mandatory laws and consumer protections that apply where you live. Nothing here prevents you from bringing a claim in a court that has jurisdiction under applicable law or removes a right that cannot lawfully be waived. If you use the Service for a business, any governing-law or court terms in a separate written agreement apply to the extent they are valid and enforceable.

General terms

Changes to these Terms

We may update these Terms when the Service or legal requirements change. We will update the date at the top of this page and use reasonable efforts to give account holders notice of material changes before they take effect. If the law requires your renewed agreement, we will ask you for it. A change will not remove a right or remedy that has already accrued to you.

Other terms and priority

These Terms, the Privacy Policy, feature-specific terms shown to you and any applicable checkout information describe the agreement for your use of the Service, subject to any separate written agreement. The Privacy Policy explains information handling; it does not grant permission to use another person’s content or change your statutory rights.

Severability and no waiver

If any provision is found unenforceable, it will apply only to the extent permitted, and the remaining provisions will continue in effect. If we do not enforce a provision immediately, that does not mean we have permanently waived it.

Transfer and events outside our control

You may not transfer your account or rights under these Terms to someone else without our consent. We may transfer the Service or our rights and obligations as part of a business reorganisation or transfer, provided that this does not reduce rights protected by mandatory law. We are not responsible for delay caused by events beyond our reasonable control, but this does not remove any consumer remedy that applies.

Language and third-party rights

These Terms are written in English. If a translation is provided, the English version applies where the law permits. A person who is not a party to these Terms does not acquire rights under them merely because they are mentioned here, unless applicable law provides otherwise.

Contact unifiedAI

For questions about these Terms, a complaint, account access or a privacy request, use the unifiedAI contact page. Include enough information for us to understand your request, but do not send passwords, authentication codes or private access links.

These Terms are intended to explain the Service in clear language. They do not replace any protection or remedy that applicable law makes mandatory.